Frequently Asked Questions

Everything you need to know about shopping with Motel Rocks.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be in their original condition with all tags attached to be eligible for a refund.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery's progress.

Do you ship internationally?

Motel Rocks ships worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.

How do I know what size to buy?

We provide a comprehensive size guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay in supported regions.